Product Manager

Acro Media Inc.


If you want to work with an exceptional group of people, with numerous benefits and a terrific corporate culture—you are on the right page.

Acro Media is seeking a skilled Product Manager to join our team. As the Product Manager, you will be responsible for leading a team of 3 – 5 Product Owners who work closely with our clients to build their e-commerce solutions. Additionally, you fulfill the Product Owner role on our 6 person product team, identifying and understanding our team’s needs and the larger business objectives that our products and services will fulfill.

At Acro Media, we pride ourselves on our collaborative and laid-back atmosphere. As the Product Manager, you will have the opportunity to collaborate externally with clients alongside our delivery teams, and internally with our product development team to turn their project visions into actionable product backlog items. We are looking for someone who is willing to take on new challenges and apply their skills to come up with creative solutions that meet our clients’ needs.

The ideal candidate will have the ability to work closely with stakeholders to define the strategy, roadmap, and requirements for engineering and marketing to work within. Your expertise and leadership will be crucial in ensuring the successful delivery of high-quality e-commerce solutions to our clients. If you are a talented and driven individual with a passion for e-commerce and product management, we encourage you to apply for this exciting opportunity at Acro Media.

As the successful candidate, here are some things you’ll be responsible for:

  • Fulfill the Product Owner role on our 6 person product development team, understand and identify our team’s needs and the larger business objectives that our products and services will fulfill.
    • Define, prioritize, and manage product features, stories, and use cases in the product backlog.
    • Manage the product development lifecycle from ideation to launch and beyond, including working with the product team to detail the product roadmap and launches
    • Conduct user research and gather feedback to inform product decisions.
    • Work with sales and marketing teams to develop and execute effective product messaging and positioning.
    • Work with marketing to characterize to help differentiate our products and services from our competitors.
    • Develop go-to-market strategies for new product or process launches.
    • Develop and maintain support and product documentation.
    • Identify market trends and opportunities to inform product development decisions.
    • Use data-driven insights to inform product strategy and roadmap decisions.
    • Maintain up-to-date knowledge of industry trends, best practices, and emerging technologies.
  • Lead a team of 3-5 Product Owners in developing solutions and delivering e-commerce projects for our clients.
    • Coach and mentor Product Owners to develop their skills and grow in their careers.
    • Assist in the recruitment, selection, training, onboarding, and management of production team members.
    • Develop and maintain a deep understanding of our client’s businesses, industries, and competitive landscapes.
    • Document and uphold policy and procedures to support ongoing operations.
    • Provide direction and hands-on support during client escalations and project issues.
    • Create and monitor resource assignments to ensure revenue targets will be met.
    • Act as interim Product Owner on projects when needed.

The successful applicant will have:

  1. A bachelor’s degree in business management, supply chain, and operations management or another closely related field, or an equivalent combination of education and experience is considered an asset
  2. PMP and/or certifications in agile, PMP, and scrum (ex: PMI-ACP or CSPO) is considered an asset
  3. Minimum of 3 years experience managing products within a client services organization in a Project Manager, Scrum Master, or Product Owner capacity
  4. Minimum of 2 years working experience working in an agile environment
  5. Experience leading and managing teams
  6. Strong change management capabilities and capacity
  7. Excellent written and verbal communication skills
  8. Strong problem-solving skills to clear roadblocks and resolve issues, embrace agile thinking and ways of working to be flexible and adaptable
  9. An excellent internet connection is required; you must be able to sustain an hour-long conference call without any issues
  10. All offers of employment with Acro Media Inc are contingent upon the candidate having successfully completed a criminal background check

Here are some things we pride ourselves on being able to offer our staff:

  • Flex start times & Earned days off:  Do you prefer to start at 8:00? or 9:00? We’ll work with you. Want every second Friday off? Well, we’ve got a program for that too!
  • Remote work: Flexibility is one of our core values, and so we understand that productivity is influenced by a healthy, rested mind. Each position at Acro Media can be done from the comfort of your home office, if you like, or if you would prefer to work from our Kelowna office, you can do that too, it’s a personal choice! Please note some of our client contracts require staff to be located in Canada, so while remote work is available, most positions require you to legally be able to work within Canada.
  • Free stuff: If you prefer to work from our office HQ, located in Kelowna, we have the added extra of juice, pop, snacks, and coffee; choose your pleasure and enjoyment.
  • Slappies: Tougher to explain but once a month we get together and have a little ceremony, some food, and a laugh – no altars or corporate chants involved.
  • Fun day: We aim to have fun every day; however, every year for a day we cram a bunch of fun on ourselves. Weee!
  • SPARC Events: Sometimes we have a virtual happy hour, team building events, (less corny than it sounds), competitions, or just a plain little reward for no reason. It’s a little spark in our usually normal days. Warning, we make you wear costumes. Often.
  • Professional development: We might live and breathe software development, but we are also really passionate about our team’s personal development too. We love to learn, and are always striving to be the best version of ourselves; whether it’s training on the latest technology, or learning how to become a better delegator, we will help you improve your skills and hit your goals.
  • Culture: We’re a certain type of people. We’re all a little different and unique in our own way but we seem to work well together. No one’s perfect and we embrace that. We take our work seriously, but we don’t take ourselves too seriously. Check out our site to get to know us! Feel free to dissect what and how we do what we do.

All careers come with a 30-day no-questions asked money-back guarantee. If you are in any way unsatisfied with your career, we will return you to the workforce at absolutely NO COST to you (minus shipping and handling).

How to Apply

If interested, please apply via our job board here!