Connectivity Technician (AV & Telecom)

Okanagan College



Okanagan College transforms lives and communities.  We are one of Canada’s leading colleges.  We create outstanding educational experiences for our learners, both students and employees.  We work and learn in a welcoming and caring culture.  We are a catalyst for change through collaboration with our learners and partners.  We serve, lead and anticipate the social, economic and environmental needs of communities.


Position Title:

Connectivity Technician (AV & Telecom)

Competition Number:



IT Services







Your Opportunity:

Under the limited supervision of the Manager, Infrastructure, the Connectivity Technician is responsible for providing exemplary customer service to the College community by establishing data and voice networks by running, pulling, terminating, splicing cables; fibre termination; and installing telecommunications equipment, routers, switches and cable trays. This position also assists in the administration of voice system software account maintenance as well as audio visual cabling at the request of the Manager, and may be required to provide training or advice related to telecom and audio visual cabling to other IT, media, and classroom services staff. The Connectivity Technician actively seeks to explore options to add value and/or resolve concerns of College stakeholders and maintains knowledge of best practices and industry trends by participating in educational opportunities and reviewing current technical publications.


Education and Experience:

Completion of Grade 12 or equivalent and graduation from a two year post secondary program in a related area. Over 2 years and up to and including 4 years related experience.


Functions and Duties:

1. Plans network installations through studying customer requests, plans, manuals, and technical specifications.

2. Responsible for the physical installation of IT hardware including, mounting TV’s, projectors, sound systems, network switches, wireless access points, etc.

3. Installs and repairs digital communication networks including installing equipment and handling necessary maintenance tasks (collaborating with other internal service providers as necessary).

4. Performs jack installations, cross connections, patch panels related to telecom and audio visual installations.

5. Diagnoses current circuit issues and works to resolve related problems.

6. Prepares and maintains all necessary documentation to keep records current and equipment appropriately labelled.

7. Maintains an inventory of spare parts including cables, headsets, telephones and orders equipment, supplies, material, tools as required.

8. Assesses installations sites and prepares necessary installation diagrams for renovations and projects.

9. Monitors contractor cabling work for adherence to cabling standards.

10. Assists in in the development of policies and procedures related to network and telephone equipment.

11. Assists in the administration of voice systems account management.

12. Complies with all safety regulations.

13. Maintains currency with respect to best practices and industry trends by participating in educational opportunities and reviewing current technical technical publications.

14. Performs other related duties as required.


Skills and Abilities:

– Strong technical, analytical, problem solving skills
– Knowledge of network design an asset
– Knowledge of voice systems
– Ability to frequently lift and move a large variety of equipment of up to 20 kg. and occasionally move/lift equipment of more than 20 kg.
– This position will, on occasion, have to work in confined spaces
– Prioritize and organize work effectively
– Ability to work with minimal supervision
– Excellent customer interaction skills and communication skills
– Ability to work a flexible schedule which may include evenings, weekends and overtime


Appointment Type:

Support – Non-Regular Full-time

Appointment Start Date:


Appointment End Date:



5 Month Term, Full Time – Typically: 8:00 AM to 4:00 PM


Annual Salary/Hourly Rate:

$26.82 – $30.65


Special Instructions to Applicants:

Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and Human Resources if they want a Union Observer during interviews and final selection of candidates.


Posting Opening Date:


Posting Closing Date:


How to Apply


To apply for this position, please go to our employment site: and complete an on-line application. 

All applications must be submitted through our employment site to be considered.

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence,